Adobe is used for various purposes and it has embarked itself in the field of technology. There are many problems which the users of Adobe face while installing the application, purchasing it and after that which they are not able to troubleshoot as they do not know the correct reason behind it. The same is the issue which the screen shows when the users access the creative that their application is in trial mode even they had purchased the product before the trial mode expires. Actually, the creative cloud comes with a one month trial and users face issues when they purchase the application but it shows that it is still in trial mode. The main reason for this issue is that the subscription which they have purchased is not active online and hence the application shows this error. So if you also want to deal with this issue or you do not know how to troubleshoot Adobe PDF opening related problems without any problem then contact experts through Adobe technical support number otherwise follow the steps to troubleshoot it manually.
Instructions to follow to get rid of this issue:
- The first thing you need to note is that it takes one hour or more to refresh the subscription online and hence you have to wait till then and till it will only show the trial subscription.
- But if you do not see the extended subscription then the first thing you should do is clear all the cache and cookies from your system.
- The second is that you have to make sure that your subscription is active.
- To do so, go to the official website and sign in to your Adobe account.
- Now click on the image in the navigation bar.
- A pop-up will emerge then click on “manage account”.
- Enter your password if prompted, then go to “plan & products” and click on “manage plan”.
- Then in the “manage account” make sure that your subscription is in active mode.
- If your payment method is not updated then edit and update and click on “save”.
- If this does not help then check for application updates.
- And at the end remove the application related host file in the system.
- If you find difficulty in updating the application or checking for updates then call on Adobe support number.
Link with experts via Adobe technical support number!
If you still facing difficulty and your subscription isn’t extended then contact experts via Adobe technical support number toll-free.